KAST Privacy Policy

1. Information KAST May Collect

KAST collects information that is reasonably needed to respond to enquiries, discuss training pathways, support learner administration, and operate the website.

• Contact details, such as a name, email address, phone number, preferred contact method, and message details.
• Programme interest, learner status, preferred timing, training goals, support needs, and enquiry history.
• Administration information needed for enrolment, attendance, assessment, certification support, compliance, funding, or workplace training arrangements.
• Communications sent through KAST forms, email, phone, WhatsApp, social channels, or other official contact routes.
• Basic website preference information when a visitor allows cookies or browser storage.

2. How Information Is Used

KAST may use personal information to:

• Respond to enquiries and provide programme information.
• Prepare, manage, or support enrolment and learner administration.
• Communicate about training dates, requirements, documents, payments, support, and outcomes.
• Maintain internal records for quality assurance, compliance, reporting, and learner support.
• Improve the website, learning experience, operational systems, and learner communication.
• Protect KAST, learners, partners, and the website from misuse, fraud, or security risks.

KAST does not sell personal information.

3. Sharing Information

KAST may share information only when there is a legitimate reason to do so. This may include staff, facilitators, assessors, moderators, training partners, accreditation or compliance bodies, workplace partners, payment or administration providers, website or communication service providers, and professional advisers.

Service providers should only receive the information needed to perform their role and should handle it with reasonable confidentiality and security.

4. Learner, Accreditation, and Compliance Records

Some learner information may need to be kept for training administration, attendance, assessment, certification, audit, accreditation, quality assurance, legal, accounting, or funding purposes. Signed learner, employer, partner, or funding agreements may contain additional privacy and recordkeeping terms.

5. Security and Retention

KAST aims to protect personal information using reasonable administrative, technical, and organisational safeguards. No website, email, or digital system can be guaranteed completely secure, so visitors should avoid sending highly sensitive information unless KAST specifically asks for it through an appropriate channel.

KAST keeps personal information only for as long as reasonably needed for the purpose collected, for legitimate operational needs, or where law, accreditation, audit, accounting, or dispute requirements call for a longer retention period.

6. Cookies and Browser Storage

The public website asks visitors whether they want to allow cookies or browser storage. If a visitor declines, KAST does not store optional website cookies or preview enquiry submissions in the browser. More detail is available in the Cookie Policy.

7. International Processing

KAST works across regions and may use service providers or communication tools that process information in other countries. Where this happens, KAST aims to use reasonable safeguards and only share information needed for the relevant service or training purpose.

8. Your Choices and Rights

Depending on the laws that apply, people may ask KAST to access, correct, update, delete, restrict, or object to certain uses of their personal information. Some records may need to be retained for legitimate training, compliance, legal, audit, accounting, or dispute reasons.

Marketing or non-essential communication choices can be changed by contacting KAST through its official channels.

9. Children and Guardians

KAST training is focused on adult learners. If a learner is under the age where guardian involvement or consent is required, KAST may request guardian details and consent before processing enrolment or learner administration information.

10. Updates and Contact

KAST may update this policy when the website, training operations, service providers, or legal requirements change. The updated date above shows when this version was last revised. Privacy questions should be sent through the official KAST contact channel or enquiry form.